If you’re reading this article, chances are you’re having some trouble with your Hisense TV remote. I’ve been there – nothing more frustrating than settling in for a movie or TV show, only to find that your remote isn’t working properly. But don’t worry; I’m here to help.

In this article, I’ll discuss some of the most common reasons why your Hisense TV remote might not be working and provide you with some troubleshooting steps to fix the issue. I’ll also talk about when it might be necessary to seek professional help.

By the end of this article, you’ll hopefully be able to get your remote up and running again and enjoy your favorite shows and movies without any interruptions.

So let’s dive in and get your Hisense TV remote working again!

Reasons Why A Hisense TV Remote May Not Be Working

There are a few common reasons your Hisense TV remote might not work.

Here are some troubleshooting steps to help you figure out what the issue might be:

Dead Batteries

You should first check the batteries in your remote. Sometimes the batteries can die without you even realizing it. Here’s how to check and replace the batteries:

  • Flip your remote over and locate the battery compartment.
  • Remove the cover and take out the old batteries.
  • Insert fresh batteries and match the positive and negative ends with the markings inside the battery compartment.
  • Replace the cover and test your remote again.

Blocked Signal

If you’re standing too far away from the TV or if something is blocking the signal, your remote might not work. Here’s how to troubleshoot a blocked signal:

  • Stand closer to the TV and try using your remote again.
  • If that doesn’t work, check to ensure no obstacles are blocking the path between your remote and the TV. Move any objects that might be obstructing the signal and try again.

Physical Damage to the Remote

Sometimes, the issue might be as simple as physical damage to the remote. If your remote has been dropped or damaged, it might not work properly. Here’s how to troubleshoot physical damage:

  • Inspect your remote for any visible signs of damage, such as cracks or dents.
  • If you see any damage, try to gently bend the remote back into shape or use a small amount of glue to fix any cracks.
  • Test your remote again to see if the issue has been resolved.

By following these troubleshooting steps, you should be able to figure out what’s causing your Hisense TV remote not to work properly. If none of these steps solve the issue, you can still try other things. Let’s move on to some additional troubleshooting steps in the next section.

Related: Hisense TV Storage Space Running Out

How to Fix Hisense TV Remote Not Working

Reset the Remote

Sometimes, a simple reset can solve the problem. Here’s how to do it:

  • Remove the batteries from your remote.
  • Press and hold any button on the remote for at least 15 seconds.
  • Release the button and replace the batteries.
  • Test the remote again.

Check the IR Sensor

The IR sensor on your TV might be covered or obstructed, preventing the remote from sending a signal. Here’s how to troubleshoot the IR sensor:

  • Locate the IR sensor on your TV. It’s usually a small, dark-colored rectangle on the front or side of the TV.
  • Clean the sensor with a soft, dry cloth to remove any dust or debris that might be covering it.
  • Test the remote again.

Re-Pair the Remote

If your remote is Bluetooth-enabled, it might need to be re-paired with the TV. Here’s how to re-pair the remote:

  • Go to the TV’s settings menu and navigate to the Bluetooth devices section.
  • Select the option to add a new Bluetooth device.
  • Follow the on-screen instructions to re-pair the remote with the TV.
  • Test the remote again.

Replace the Remote

If none of the above troubleshooting steps have worked, it might be time to replace your remote. Here’s how to get a new remote:

  • Visit the Hisense website and order a new remote online.
  • Purchase a replacement remote from a third-party retailer.
  • Contact Hisense customer support to order a replacement remote.

By following these troubleshooting steps, you should be able to identify and solve the issue with your Hisense TV remote.

When To Seek Professional Help

If you’ve tried all the troubleshooting steps and your Hisense TV remote still isn’t working, it might be time to seek professional help. Here are some signs that indicate it’s time to call in a professional:

Your TV isn’t Working

If your TV isn’t working properly, it might also affect the remote. You might need to call a professional to troubleshoot the TV in this case.

Your Remote is Physically Damaged

If your remote is visibly damaged or broken, it might not be fixable with basic troubleshooting. A professional might be able to repair or replace the remote for you.

Your Remote Is Still Under Warranty

If your Hisense TV remote is still under warranty, it might be best to contact the manufacturer for assistance. They might be able to replace the remote for free or offer other forms of support.

Overall, if you’re unsure about how to proceed or are worried about damaging your TV or remote further, it’s always better to seek professional help. They can provide expert advice and help you resolve the issue quickly and safely.


A Hisense TV remote not working can be a frustrating experience. However, there are several troubleshooting steps that you can take to resolve the issue, including resetting the remote, checking the IR sensor, re-pairing the remote, and replacing the remote if necessary.

By following these steps, you should be able to get your remote working again and enjoy your TV without any interruptions.

Don’t hesitate to seek professional help if you’re still having trouble. They can provide expert advice and help you resolve the issue quickly and safely.

Remember, taking care of your TV and remote is important to avoid future issues. Keep the remote and TV clean and in good condition, and replace the batteries in the remote periodically to ensure it continues to work properly. With proper care, you should be able to enjoy your Hisense TV for years to come.

Tim Miller

Tim has always been obsessed with computers his whole life. After working for 25 years in the computer and electronics field, he now enjoys writing about computers to help others. Most of his time is spent in front of his computer or other technology to continue to learn more. He likes to try new things and keep up with the latest industry trends so he can share them with others.

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