As someone who has experienced the frustration of a malfunctioning home button on an LG TV, I know how irritating it can be. The home button is crucial to navigating through your TV’s settings and apps, and when it stops working, it can disrupt your viewing experience.

That’s why I’m here to provide tips and solutions to help you troubleshoot and fix your LG TV’s home button.

Understanding the LG TV Home Button

The home button on an LG TV is the primary button to navigate the TV’s user interface. It typically looks like a house icon and is located on the remote control. Pressing the home button will take you back to the TV’s main menu, where you can access your apps, settings, and other features.

The home button sends a signal to the TV, which tells it to display the main menu. Sometimes, however, the home button may not work for various reasons. These include a malfunctioning remote control, a software glitch, or an issue with the TV’s hardware.

How to Fix LG TV Home Button Not Working

If your LG TV’s home button is not working, don’t panic. There are a few things you can do to troubleshoot the issue.

Here’s a detailed, step-by-step guide to help you fix the problem:

1. Check the Remote Control

The first thing to do is check if the remote control is the problem. Sometimes, the home button may not work due to a malfunctioning remote control.

Here’s what to do:

  • Take out the batteries from the remote control and put them back in.
  • Press the Home button on the remote control to see if it works.
  • If the Home button still doesn’t work, try using a different remote control to see if that solves the problem.

2. Power Cycle the TV

If the remote control is not the issue, the next step is to power cycle the LG TV.

Here’s how to do it:

  • Turn off the TV and unplug it from the power source.
  • Wait for a few minutes, and then plug the TV back in.
  • Turn the TV on and check if the home button is working.

3. Check for Software Updates

If power cycling the TV doesn’t work, the issue may be with the TV’s software.

Here’s how to check for software updates:

  • Press the Home button on the remote control to access the TV’s main menu.
  • Navigate to the Settings menu and select Support.
  • Select Software Update and then click Check for Updates.
  • If an update is available, follow the on-screen instructions to download and install the update.
  • Once the update is complete, check if the home button is working.

4. Check the Network Settings

If you’re having trouble with your LG TV’s Home button or app buttons like Netflix, Amazon Prime, and Disney+, and it just displays “loading” without any output from the TV, the network may be the culprit.

To fix the issue, you can try the following steps:

  1. Disable the Quick Start Feature by going to Settings > All Settings > Network from the left bar options.
  2. Select any networks you are currently connected to (Wireless Wi-Fi or Wired Ethernet).
  3. Click on the “Edit” button in the “Connected Network Settings” section, and then click “Connect” without making any changes.
  4. Once the network is reconnected, restart the TV and check the home button on your LG TV again. It should be working correctly now.
  5. If the home button still doesn’t work, you need to set the DNS server. Go to Settings > All Settings > Network > [Select Wireless or Wired network] > Edit, and uncheck the “Set Automatically” option.
  6. Change the DNS Server to in the “Server DNS Settings” section.
  7. Click “Connect” and wait for the TV to reconnect to the new DNS server. Finally, restart your LG Smart TV, and the home button should start working.

5. Reset the TV

If none of the above steps work, resetting the TV to its factory settings is next. This will erase all your settings and preferences but may fix the home button issue.

Here’s how to reset the TV:

  • Press the Home button on the remote control to access the TV’s main menu.
  • Navigate to the Settings menu and select All Settings.
  • Select General and then click Reset to Initial Settings.
  • Follow the on-screen instructions to reset the TV to its factory settings.
  • Once the TV is reset, check if the home button is working.

6. Replace the Remote Control

If the home button still doesn’t work after the above steps, the issue may be with the remote control. Consider purchasing a new remote control and see if that fixes the problem.

These steps should help you troubleshoot and fix issues with your LG TV’s home button.

Try the basic troubleshooting steps, like checking the remote control and power cycling the TV, before moving on to more advanced solutions. If all else fails, don’t hesitate to contact LG Customer Support for assistance.

Related: How To Fix LG TV WiFi Is Turned Off

Solutions to LG TV Home Button Issues

If the above troubleshooting tips don’t work, here are some alternative solutions:

  1. Use the LG TV mobile app: If you have a smartphone, you can download the LG TV mobile app and use it as an alternative to the home button. The app allows you to control your TV from your phone and access all the same features as the remote control.
  2. Use an HDMI CEC-enabled device: If you have a device with HDMI CEC (Consumer Electronics Control) enabled, like a gaming console or streaming device, you can use it to control your LG TV. HDMI CEC allows your TV to communicate with other devices and control them through its remote control.
  3. Contact LG customer support: If none of the above solutions work, consider contacting LG customer support for professional help. If your TV is still under warranty, they may be able to repair or replace it for you.


Dealing with a malfunctioning home button on an LG TV can be frustrating, but hopefully, this article has provided some helpful tips and solutions to fix the issue.

Before attempting more complex solutions, go through the most fundamental troubleshooting techniques, such as testing your remote control and resetting your TV. If these steps do not work, LG customer service is available to give a helping hand.

Tim Miller

Tim has always been obsessed with computers his whole life. After working for 25 years in the computer and electronics field, he now enjoys writing about computers to help others. Most of his time is spent in front of his computer or other technology to continue to learn more. He likes to try new things and keep up with the latest industry trends so he can share them with others.

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