Nintendo Switch Dock is an accessory for the Nintendo Switch console, released on March 3, 2017. It connects the Switch to a television or display via an HDMI cable, charges the console, and allows it to be used in tabletop mode.

The Switch Dock has two USB 2.0 ports on the back, an HDMI, and a power port. The front of the dock has a slot for the Switch game card, and the top of the dock has a slot for the Switch Joy-Con controllers.

The Switch Dock is not required to play the Nintendo Switch, but it is required to connect the console to a television or other display.

Sometimes your Nintendo switch dock may stop working. There can be a few reasons for this. Maybe there is something wrong with the dock itself, or maybe something is wrong with the way you are using it.

This article will show you the methods you can use to fix Nintendo Switch Dock not working.

Why Did My Nintendo Switch Dock Stop Working?

There are various reasons why your Nintendo Switch dock may stop working. It could be a problem with the power supply, the HDMI connection, or even the dock itself.

Some of the possible reasons why your dock may not be working are:

1. Bad Configurations

If the dock is not properly configured, it may not work correctly. Make sure that all of the connections are secure and that the dock is properly plugged into the power outlet.

Related: Why Won’t My Switch Connect To The Internet

2. HDMI Issues

If there are problems with the HDMI connection, the dock may not work. Ensure the HDMI cable is properly plugged into the dock and the TV.

3. Switch Dock In Error State

If the dock is in an error state, it may not work. To fix this, try restarting the dock by pressing and holding the power button for 5 seconds. If that doesn’t work, try unplugging the dock from the power source and then plugging it back in.

4. Insufficient Power Supply

If the dock isn’t getting enough power, it may not work. Check the power source and make sure it is plugged in correctly. If you use a power strip, try plugging the dock directly into an outlet.

5. Faulty Dock

If the dock is defective, it may require to be replaced. Consoles covered by the Nintendo Switch Limited Warranty will be repaired or replaced free of charge.

6. Broken Cables

Make sure all the cables are plugged in correctly and securely. Check for frayed or broken wires. Also, try disconnecting and reconnecting the cables to see if that solves the problem.

7. Power Outlet

This is the most common reason for docks not working. If you’re using a surge protector, make sure it’s plugged in correctly and that the power outlet is working. If you’re not using a surge protector, try plugging the dock into a different outlet.

Best Methods To Fix Nintendo Switch Dock Not Working

Troubleshooting your Nintendo Switch dock is the first step to take if you’re experiencing any issues using it to charge or play your Switch. Various things could be causing your dock to not work as intended, but fortunately, there are also a few different ways to fix the issue.

1. Check The Power Supply

If your Nintendo Switch dock stops working, you should check the power supply first. Ensure the AC adapter is securely plugged into the dock and the power light is on. If the light is not on, try plugging the adapter into a different outlet.

The dock may also be getting power from the USB port on the TV, so you can try plugging it into that.

2. Check For Obstructions

Open up the dock and check for any foreign objects blocking the connectors. If you see anything, remove it and try plugging the Nintendo Switch into the dock again. When doing so, ensure the connectors are lined up correctly.

You may need to wiggle the Switch a bit to get it to seat properly in the dock.

3. HDMI Replacement

Your HDMI cable could be the source of your problems. Over time, the HDMI cable can become loose or damaged. Try replacing your HDMI cable with a new one. This should fix the problem and get your Nintendo Switch dock working again.

4. HDMI Cable At The TV

You must check if the HDMI cable is properly plugged into the TV. If it isn’t, then that could be why your Nintendo Switch dock isn’t working. Plugin the HDMI cable into the TV and make sure it is snug. You can also try unplugging it and plugging it back in to make sure it is secure.

5. Clean The Connections

You need to clean the connections of the dock and the AC adapter. Use a can of compressed air to remove any dirt or debris that might be present. Be sure to clean both the male and female ends of the connectors.

6. Software Update

A software update for your Nintendo Switch might be available to fix the dock not working issue. Go to System Settings > System > Update Software to check for updates. If there’s an update available, install it and see if that fixes the problem.

7. Check The Cables

If you’re still encountering the same problem, it might be due to how the cables are plugged in. Make sure that they’re plugged in correctly and securely. While you’re at it, you can also try to unplug and replug the cables. This process might fix the problem.

8. TV Resolution Setting

Troubleshooting your Nintendo Switch dock not working may require you to adjust your TV’s resolution settings. Doing so is a simple process:

  • Locate your TV’s resolution settings. This is typically done by accessing the “Picture” or “Display” menu in your TV’s on-screen settings.
  • Change the resolution to 720p. Many HDTVs are set to display at 1080p by default, which can cause compatibility issues with the Nintendo Switch.
  • Save your changes and exit the menu. Your TV should be displayed at the correct resolution for use with the Nintendo Switch.

9. Restart Your Nintendo Switch

If you still have problems with your Nintendo Switch dock not working, try restarting your console. To do this, hold the power button for about 12 seconds. This will force your Nintendo Switch to restart. Once it has rebooted, check to see if the dock is working properly.

10. Factory Reset

A last resort option is to factory reset your Nintendo Switch. This will erase all of your data, so back up any important files first. To factory reset your console, go to System Settings > System and select the “Reset” option. Choose “Factory Reset” and follow the prompts to reset your Nintendo Switch.

Once the process is complete, check to see if the dock is working properly.

These potential solutions might fix your Nintendo Switch dock not working issue. You can contact Nintendo’s customer support for further assistance if you still have problems.

Frequently Asked Questions

Why Is My Nintendo Switch Dock Not Connecting To TV?

Your Nintendo Switch dock may not connect to your TV for several reasons. The most common reason is that the HDMI cable is not properly plugged into the dock or the TV. Check to make sure that the cable is plugged in all the way and that it is snug.

Another possibility is that the dock is not getting enough power. Try plugging the dock into a different outlet or using a different power adapter.

If you’re still having trouble, you can try resetting the dock by holding down the POWER button for three seconds, then selecting “Power Options.” Select “Restart” and see if that fixes the issue.

If none of these solutions work, it’s possible that your dock is defective and will need to be replaced. You can contact Nintendo’s customer support for assistance.

I Can’t Get My Nintendo Switch Controller To Connect To The Console?

You can try a few things if your Nintendo Switch controller doesn’t connect to the console. First, make sure that the controller is properly charged. If the controller is low on battery, it may not be able to connect. You can check the battery level by pressing and holding the Home button on the controller.

If the controller is properly charged and still won’t connect, try resetting it by pressing the small reset button on the back of the controller. If that doesn’t work, you may need a replacement controller.

If you’re having trouble connecting multiple controllers to the console, it may help to connect just one controller at a time. Once each controller is connected, you can then try connecting multiple controllers.

How Do I Update My Nintendo Switch Dock?

You can update your Nintendo Switch dock by doing the following:

  • Connect your Nintendo Switch to the dock.
  • Press the power button on the dock to turn it on.
  • Select System Settings from the main menu.
  • Scroll down and select Controllers and Sensors.
  • Select Update Controllers.
  • Follow the on-screen instructions.

Does Switch Dock Light Up When Charging?

Some people have reported that their Switch Dock lights up when charging, while others claim it doesn’t. It’s hard to say since there doesn’t seem to be a consistent answer.

However, it’s possible that the Dock only lights up when connected to an external power source and not to the Switch itself. If your Dock isn’t lighting up when charging, it’s probably not a big deal.

You can always contact Nintendo’s customer support for assistance if you’re concerned about it.

What Does Flashing Green Light Mean On Nintendo Switch Dock?

The green light on your Nintendo Switch dock indicates that the system is working properly. If the light is flashing, the system is in standby mode and can be turned on by pressing the power button. The system is turned off if the light is not lit at all.

What Does White Light On Switch Dock Mean?

When you see a white light on your Switch Dock, this typically means that the console is being powered. The white light may also indicate that the Switch successfully connects to the TV. If the light is blinking, it usually means that the Switch is trying to connect to a device or network.

If you’re having trouble with your Switch, it’s always a good idea to check the dock for any error lights. If you see a red or yellow light, this may indicate a problem with the Switch itself. If you see a green light, this typically means that the Switch is working properly.

If you’re still having trouble, contacting Nintendo customer support is always a good idea. They can help you troubleshoot your console and get it working properly again.

How Do You Charge A Switch Without A Dock?

If your Nintendo Switch is running low on battery and you don’t have a dock handy, don’t worry – there are plenty of ways to charge it up. The most obvious way is to use the included AC adapter and plug it directly into the Switch itself. This will charge the system relatively quickly, although it will take longer than if it were docked.

If you don’t have the AC adapter or are trying to save some battery life, you can also charge the Switch using a USB port. Any standard USB port will do – including the ones on your computer, most modern TVs, and game consoles.

Just keep in mind that it will take longer to charge via the USB port, so it’s not the ideal solution if your Switch is completely dead.

Finally, you can also use a portable battery pack to charge your Switch on the go. This is probably the most convenient option, as you can keep the pack in your bag and top up the Switch whenever it needs it.

Just make sure to get a pack with enough power to fully charge the Switch, as some smaller ones might not be able to do it.

Can I Use My Phone Charger To Charge My Switch?

Yes, you can use your phone charger to charge your Switch. However, it is not recommended as it will take longer to charge your Switch this way. Using the official Nintendo Switch AC adapter to charge your Switch is best.

Can I Use My Laptop Charger To Charge My Switch?

Yes, you can use your laptop charger to charge your Nintendo Switch. However, we recommend using the official Nintendo Switch AC adapter to ensure that your Switch receives the proper power and charging time. The official adapter is also smaller and more portable, making it easier to take with you.

If you choose to use your laptop charger, it is recommended to connect it directly to the Switch dock rather than using the USB Type-C port on the Switch itself. This will help prevent any potential Switch damage from using an incompatible charger.

Additionally, make sure that your charger is rated for 10 watts or higher to ensure that it can provide enough power to charge the Switch. Anything lower may result in a slower charge time or damage the Switch.

Related: How to Connect Nintendo Switch to Laptop


While you may be able to fix some of the issues with your Nintendo Switch dock on your own, in many cases, it may be best to contact Nintendo for a replacement.

With some troubleshooting, however, you may be able to get your Switch dock working again in no time. So, following the above methods, you are sure to fix the problem.

Tim Miller

Tim has always been obsessed with computers his whole life. After working for 25 years in the computer and electronics field, he now enjoys writing about computers to help others. Most of his time is spent in front of his computer or other technology to continue to learn more. He likes to try new things and keep up with the latest industry trends so he can share them with others.

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