You’re not alone if you’re having trouble getting your Hisense TV to turn on. Many people have experienced this issue, and it can be frustrating. You can try a few things to fix this problem on your own.
In this article, I’ll go through a few different troubleshooting steps you can take to get your Hisense TV up and running again.
Check the Power Source
The first thing you’ll want to do is make sure the TV is properly plugged in and receiving power.
Here are some things to check:
- Make sure the TV is plugged into a working outlet. You can test the outlet by plugging in a different device, like a lamp, to see if it’s working.
- Check the power cord for any visible damage, such as frayed wires or a bent prong. If the cord is damaged, it may not be able to deliver power to the TV.
- If you’re using a power strip or surge protector, ensure it’s turned on and working correctly.
Check the Remote
Next, you’ll want to make sure the remote is functioning properly.
Here are some things to try:
- Check the batteries in the remote. If the batteries are low or dead, the remote may not be able to communicate with the TV. Replace the batteries with new ones to see if that fixes the issue.
- Check for any visible damage on the remote, such as a bent or broken antenna. This can prevent the remote from communicating with the TV.
- Make sure no objects block the path between the remote and the TV. The remote uses infrared technology to communicate with the TV, so anything that blocks this signal can cause problems.
Reset the TV
If the power source and the remote are both working properly, you can next try resetting the TV. This can help resolve any issues with the TV’s software or settings.
Here’s how to do it:
- Turn off the TV using the power button on the side of the TV or the remote.
- Unplug the TV from the wall outlet.
- Wait a few minutes, then plug the TV back in.
- Turn the TV on using the power button on the side of the TV or the remote.
Check the HDMI Cable
If the TV is not turning on, the issue may be with the HDMI cable connecting the TV to your cable box or streaming device.
Here are some things to check:
- Ensure the HDMI cable is plugged in securely to both the TV and the cable box/streaming device. Loose connections can cause the TV not to turn on.
- Check the HDMI cable for visible damage, such as frayed wires or bent connectors. If the cable is damaged, it may not be able to transmit a signal to the TV.
- If you’re using multiple HDMI cables or devices, try unplugging all of them except for the one you’re trying to use. This can help determine if a specific HDMI cable or device is causing the issue.
For additional help, be sure to read my Hisense troubleshooting guide.
Contact Hisense Support
If none of the above steps have helped fix the issue, it may be a more serious problem that requires professional assistance. In this case, you’ll want to contact Hisense support for further assistance.
To contact Hisense support, you can do the following:
- Visit the Hisense website and look for the “Contact Us” or “Support” section. Here, you should be able to find phone numbers, email addresses, and other ways to get in touch with the company.
- Check the Hisense TV manual for any troubleshooting information or contact details.
- Check the Hisense TV warranty to see if the issue is covered. If it is, you should be able to get it repaired or replaced at no additional cost.
If your Hisense TV is not turning on, don’t panic! You can try to fix the problem on your own, such as checking the power source, the remote, and the HDMI cable.
If these steps don’t help, you can try resetting the TV or checking for firmware updates. If the issue persists, it’s best to contact Hisense support for further assistance.
With a little bit of troubleshooting, you should be able to get your TV up and running again in no time.