If your Amazon Fire Stick is often restarting, it can be frustrating. It’s important to find the source of the problem and fix it as soon as possible. There are many reasons why this might happen, but the solution is easy to do most of the time.
Keep reading to learn about several causes of firestick restarts and how to fix them so your Firestick will work properly again.
What Causes Your Fire Stick to Keep Restarting?
You can get stuck on your device restarting for many reasons, some hardware and some software-related. Let’s go over both.
If you’re having a software issue with your Amazon Fire TV Stick, it could be that there is an app that keeps crashing. This can happen for many reasons. Maybe there is a bug in an app or you have downloaded something off the Google Play Store that isn’t compatible with your device.
If you are experiencing problems like these, the first thing to do is the factory reset your device and make sure all of your apps are up to date.
These form the bulk of issues that you may be experiencing with your firestick. The most common problem that people have is with their power adapter. The power adapters can get worn out over time, the power cable may be incompatible, the USB cable may be worn out, or it could be something to do with an inadequate power supply.
Whatever the issue, you can always follow our troubleshooting guide to fix firestick restarts.
Suppose you’re still having problems after following our troubleshooting guide. There might be an issue with your device itself, and we recommend contacting Amazon Customer Service for assistance in getting a replacement device.
How to Fix the Problem With the Firestick Restarting?
If your Amazon Fire Stick keeps restarting on its own, try these troubleshooting steps to fix it:
1. Use the Original Accessories
Amazon Fire TV Sticks are pretty specific when it comes to accessories. Some of them will work, and some won’t. If you try to use a third-party accessory, your device might not function properly.
So, make sure that you’re using an original Amazon Fire Stick remote control or power adapter when troubleshooting.
2. Check for updates
Amazon regularly releases new software updates for their devices. To ensure that you have access to all of their latest features, keep your device up-to-date by checking for software updates regularly.
You can do so by following these steps:
- Navigate to Settings > Device > System Updates on your Amazon Fire TV stick remote control or your television screen if you have one connected with an HDMI cable.
- Once you’ve checked for updates, wait a few minutes and try restarting your device again.
- If there are any available updates, download them and restart your device after installation is complete.
- If an update doesn’t fix it, try a factory reset next.
3. Factory Reset Your Device
If none of these fixes work, it might be time to factory reset your Amazon Fire Stick. To do so, follow these steps:
- Press and hold down on your remote control’s home button for 20 seconds.
- When you see a screen that says Power Off or Factory Reset (it depends on which version of software you have), select Factory Reset.
- Confirm this selection by pressing down on your remote control’s directional pad.
- Your device will automatically restart after a few minutes and should be back up and running in no time.
4. Reset the Power Source
If none of these fixes work, it might be time to reset your power source (power outlet). Try plugging in another device into that same outlet and see if it works properly on that outlet. If so, then there is something wrong with that particular power outlet, and you should contact an electrician to have it fixed.
Once you’ve confirmed that everything is working properly on another power source, try plugging in your Amazon Fire Stick again and see if it works now!
5. Replace the Power Adapter
A low voltage (1 Amp) power adapter can cause your device to keep restarting. If you have another power adapter, probably 2 Amp, try using that instead of your original power adapter and see if it fixes your problem.
6. Don’t Use an Extension Cord
If you use a long extension cord between your device and your power source, disconnect it. Having a direct connection with your power source is much better than having an extension that could be causing interference with your device’s performance.
7. Check for Viruses or Malware
If none of these fixes work, try booting into Safe Mode to check if there are any malware or viruses on your device.
To do so, follow these steps:
- Press and hold down on the Power button on your remote control until you see a screen that says Safe Mode, at which point you can release it (do not hold down again).
- Your Amazon Fire Stick will automatically restart after 5-10 seconds and should load up in Safe Mode.
- After confirming that everything is working properly in Safe Mode, try rebooting back into normal mode again to see if that fixes things.
8. Remove Other Gadgets Connected to the HDMI Port
Having other gadgets connected with your Amazon Fire Stick can sometimes cause interference with its performance. Try removing all other devices connected to the HDMI port one by one to find the one that could e causing the problem.
9. Turn off HDMI CEC on Your Device
If your TV is like most others, it will have an HDMI CEC feature that allows it to be controlled by your Amazon Fire Stick. Try turning off that feature on your device and see if things improve.
To do so, follow these steps:
- Go to Settings > System > Display & Sounds > HDMI-CEC settings.
- Select Off.
- After doing so, try rebooting your device again and see if it fixes things.
10. Replace the Batteries from the Remote
Having old/weak batteries in your remote can sometimes cause issues. Try replacing them and see if that fixes the problem.
Simply take off your Amazon Fire Stick remote’s back panel to access its battery area. Then, remove and replace its batteries (make sure to use new ones) before putting it back together and trying again.
11. Contact Customer Support
If all else fails, contact Amazon Customer Support for help troubleshooting issues with your device. You can reach them by phone or through their website. They’ll be able to give you a more in-depth analysis of what might be causing your problem and how to fix it.
Frequently Asked Questions
How to Stop My Fire Stick From Unexpectedly Turning Off?
Setting your device to turn off automatically can save you some time, but it can also cause headaches. Many users have reported that their Amazon Fire Stick turns off unexpectedly or freezes for no reason.
In most cases, restarting your device solves these issues—but what if it doesn’t? You can take a few other steps to ensure that your Amazon Fire TV Stick is operating at peak performance.
Simply go to Settings and turn off the Auto-Off under the Display & Sound Settings. Your Amazon Fire TV Stick will still turn off after 30 minutes of inactivity, but you won’t need to worry about unexpected shutdowns.
What’s The Best Way To Protect My Firestick?
Protect your Amazon Fire TV Stick with a VPN today and prevent third parties from monitoring or logging your activity. This is especially important if you use Kodi to stream content or download apps—as it’s not always legal.
With a VPN, all your online activity remains hidden behind an encrypted tunnel and out of reach of prying eyes. A VPN can protect you against ISP throttling and keep government agencies from knowing online what you’re up to.
What Else Can I Do To Stop My Amazon Fire TV Stick From Freezing?
If you’re having trouble with your Amazon Fire TV Stick freezing or lagging, you can do a few things to keep it operating smoothly. The first thing you can do is ensure that your device has enough storage space to function correctly.
You may also want to consider purchasing an external hard drive if you plan on downloading many apps and videos—this will free up space on your Amazon Fire TV Stick so that it runs as smoothly as possible.
How do I Differentiate Between Firestick Software And Hardware Issue?
If you are experiencing issues with your Amazon Fire TV Stick freezing or lagging, then it’s likely that you have a hardware problem.
If your device is running smoothly, but you’re having trouble getting a specific app to work properly, it may be an issue with your device’s software. Luckily, there are ways to troubleshoot both of these problems.
If your Amazon Fire TV Stick is freezing or lagging, you likely have a hardware problem. Check to see if your device is still under warranty, as you may be able to get a replacement. If not, there are a few things you can try to fix the issue.
If you think the issue is with the software, you should first try restarting your Amazon Fire TV Stick. If that doesn’t work, you can try resetting your device to factory settings.
How Do I Restart Fire TV Stick Using a Remote?
To restart your Amazon Fire TV Stick, you’ll need to use your remote. Here’s how to do it:
- Press and hold down on your Home button for about 10 seconds until you see a pop-up window asking if you want to shut down or restart.
- Select Restart.
- Wait for your device to reboot.
- That’s it!
It may take a few minutes for your device to reboot fully, but everything should be back up and running smoothly again once it does.
Why Does Fire Stick Blink Off and On?
If your Amazon Fire TV Stick is blinking off and on, you will likely have an HDMI connection, video signal, or refresh rate/resolution problem. This can happen if you use an incompatible cable to connect your device to your television—if you aren’t using an official Amazon-branded HDMI cable, try replacing it with one.
You may also want to check whether or not your television supports 4K resolution—if it doesn’t, then upgrading will solve any issues related to refreshing rates/resolutions.
Finally, if none of these options seem to be working for you, there may be something wrong with your device itself.
Why My Firestick Keeps Restarting When I’m Using Hulu?
If your Amazon Fire TV Stick keeps restarting when using Hulu, you likely have a conflict with another app. To solve any conflict-related issues, start by turning off your device and then turning it back on again.
You may also want to check whether or not you have other apps running in the background—if so, then close them down. After taking these steps, try streaming Hulu again. If you still experience problems, check for updates on Hulu.
There may be an update available that will fix any issues you are having.
Can My Firestick Restart Without Being Turned Off?
Your Amazon Fire TV Stick can restart without being turned off. This can happen if you have too many apps running in the background or use a power cord that isn’t compatible with your device.
To avoid any issues related to rebooting, start by closing down any unnecessary apps and then make sure that you are using an official Amazon-branded power cord. You could also try plugging your device directly into a wall outlet—if it still restarts on its own, there may be something wrong with your device itself.
Amazon Fire Stick restarts are usually a problem so common yet so annoying. Thankfully, there is an easy fix for most of these problems. If you have a remote restart issue, try changing your batteries. If that doesn’t work, try resetting your fire stick to factory settings by holding down both volume buttons and then selecting restart from your main menu.
Generally, if you find yourself restarting more than once a day, it may be time to contact Amazon or go through their troubleshooting process. Sometimes it may be caused by malware or other issues with your internet connection.
Hopefully, one of these solutions has worked for you. Good luck!