Paper jams are one of the most frustrating things that can happen while trying to print something. Not only can it be difficult to clear the jam, but it can also cause damage to your printer if you try to print with the jammed paper still in place.

Fortunately, you can do a few things to clear a paper jam and get your printer back up and running. In this article, we will show you how to clear the paper jam and get your printer working again.

How to Fix Brother Printer Paper Jam Error With No Paper Jammed

If your Brother printer insists there is a paper jam, you can try the following methods to see if you can remove the paper jam.

1. Adjust The Printer Head

Open the printer cover and check the position of the printer head. Check to see if a small piece of paper is stuck on the printer head.

If you see a small piece of paper, use your hand or a small tweezer to take it out. Move the printer head slightly to make sure there isn’t any more paper.

2. Remove the Paper Jammed in the Machine

Pull out the paper tray and check if a small piece of paper is stuck in the machine. You may need to use a flashlight to make sure no paper is stuck in the machine.

3. Clean the Dirty Roller

Open the printer cover and check the rubber feeder rollers. It may be dirty and can mess with the sensor system. Put isopropyl alcohol on a cotton swab and wipe the rollers.

4. Replace the Damaged Roller

If you have been using your printer for a while, your roller could be damaged. You may have wear and tear from prolonged use of your printer. You can try to replace the roller.

5. Replace the Incompatible Printer Cartridge

If you get a third-party printer cartridge, it may be incompatible with your printer. Try switching your printer cartridge with an original Brother printer cartridge and see if you get the same error.

6. Perform a Factory Reset

If all fails, do a factory reset of the printer. Do a reset of all your printer settings. It should be the printer network setting you need to put back, and the rest you can put as default.

Frequently Asked Questions

What Do You Do When Your Brother Printer Says Paper Jam But There Is None?

If your Brother printer says there is a paper jam, but there is none, check to make sure that there are no actual paper jams. If there are, clear them by following the methods described above.

If there are no paper jams, the next step is to reinstall the paper tray by slowly pushing the tray in until you hear a slight snap or click. This will ensure that the tray is properly seated. Finally, pull out the paper support until it clicks into place.

By following these simple steps, you should be able to fix the problem and get your printer up and running again.

Why Does My Brother Printer Keep Getting Paper Jams?

If your Brother printer keeps getting paper jams, it may be because you’re putting too much paper in the paper tray. Overfilling the tray can often cause a jam, so it’s important only to put in the amount of paper you need for one print job.

Additionally, make sure the paper fits the tray correctly and is inserted correctly. Following these tips can help reduce the likelihood of suffering a paper jam.

Why Won’t My Brother Printer Grab The Paper?

Over time, the rollers in your Brother printer responsible for grabbing paper can become dirty and clogged with debris. This can cause your printer trouble getting paper out of the paper feeder. You will need to clean the pickup and separation roller to fix this problem.

You can remove the rollers and clean them with a lint-free cloth. Once you have cleaned the rollers, replace them and try printing again. If your printer still has trouble grabbing paper, you may need to replace the rollers.

Tim Miller

Tim has always been obsessed with computers his whole life. After working for 25 years in the computer and electronics field, he now enjoys writing about computers to help others. Most of his time is spent in front of his computer or other technology to continue to learn more. He likes to try new things and keep up with the latest industry trends so he can share them with others.

4 thoughts on “Brother Printer Paper Jam Error With No Paper Jammed”

    • Hi Barbara,

      If there are no paper jams, the next step is to replace the paper tray by carefully pushing it in until you hear a faint snap or click. Please refer to the other methods described in this article for further assistance.

      • Greetings Tim, I’ve had same problem, took the printer completely apart, cleaned everything and did all the drawer things. Did yours ever come alive again?

        • Hi Sam,

          Fortunately, my printer recovered from the paper jam. Have you tried doing a factory reset to confirm it’s not a software glitch? If not, I would give it a try.


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